Modern Slavery Statement for Surrey Carpet Cleaners

Surrey Carpet Cleaners is committed to conducting business with integrity, transparency, and respect for human rights. This modern slavery statement sets out the steps we take to prevent slavery, human trafficking, forced labour, and all forms of exploitation within our operations and wider supply chain. As a responsible carpet cleaning company, we recognise that ethical business practices are essential to protecting workers and maintaining trust.

Our Zero-Tolerance Policy

We operate a zero-tolerance policy toward modern slavery in every part of our business. This applies to direct employment, subcontracted work, procurement, and all third-party relationships. No worker should ever be subject to coercion, debt bondage, withheld wages, restricted movement, or threats of any kind. We expect the same standard from everyone who supplies goods or services to Surrey Carpet Cleaners.

Our policy is supported by staff awareness, clear internal controls, and a commitment to act immediately if any concern is identified. Where risks are detected, we assess the situation promptly and take appropriate action, which may include contract review, suspension of business, or referral to relevant authorities. We believe a modern slavery commitment must be practical, visible, and enforced consistently.

Supplier Audits and Due Diligence

We apply risk-based supplier audits to strengthen our anti-slavery controls. Before engaging new suppliers, we carry out proportionate due diligence to understand ownership, labour practices, and sourcing methods. Higher-risk suppliers are reviewed more frequently, and we seek evidence of fair recruitment, lawful working hours, and safe conditions. Our carpet cleaning supply chain may include consumables, equipment, transport, and outsourced services, so vigilance is essential.

Audit activity includes checking compliance declarations, reviewing documentation, and asking suppliers to confirm that they do not use forced labour or exploit vulnerable workers. If a supplier cannot demonstrate adequate controls, we may require corrective action plans, additional monitoring, or terminate the relationship. This approach helps protect the integrity of the Surrey carpet cleaning service and the people connected to it.

Training and Awareness

Employees involved in purchasing, hiring, and supplier management receive guidance on identifying warning signs of modern slavery. These signs can include unusual control over workers, poor accommodation, missing identity documents, or signs that wages are being withheld. By improving awareness across the business, we strengthen our ability to prevent abuse and respond early to concerns.

Reporting Channels

We encourage anyone connected with our business to report concerns about modern slavery in carpet cleaning operations. Reports may be raised internally through management channels, and concerns will be treated seriously, confidentially, and without retaliation. We are committed to ensuring that workers, suppliers, and partners can speak up if they suspect exploitation.

All reports are assessed promptly, and appropriate action is taken in line with the seriousness of the issue. Where necessary, we will cooperate with investigators and support steps to protect affected individuals. Clear reporting channels are essential to a responsible Surrey Carpet Cleaners modern slavery statement, because prevention depends on early disclosure and decisive action.

We also require managers to escalate concerns immediately, rather than waiting for routine reviews. This creates a culture of accountability and supports swift intervention. Our approach reflects the principle that ethical cleaning services must be built on respect, fairness, and lawful employment practices.

Annual Review and Continuous Improvement

This statement and our associated controls are reviewed annually to ensure they remain effective and relevant. The review considers supplier audit findings, any reported concerns, changes in legislation, and improvements needed in training or procurement processes. We use the findings to strengthen our anti-modern-slavery measures year after year.

Surrey Carpet Cleaners recognises that tackling modern slavery is an ongoing responsibility. We will continue to refine our safeguards, reinforce our zero-tolerance approach, and work only with partners who share our commitment to ethical conduct. Through regular review, supplier oversight, and transparent reporting, we aim to uphold the highest standards across every aspect of our business.